Identifying the right marketing strategy for your business or organization helps you to more effectively tell a compelling story and connect with your audience. Find marketing strategies to fit your needs below on the Paw Print Blog.
What does it mean to you to be a Vermonter? One thing that has always been a piece of the Vermont brand, and that’s a part of my philosophy, is minimizing our environmental impact. Vermont is overflowing with locally produced items that breathe quality and sustainability. It’s an essential part of who we are as a community.
In the business world, it’s crucial that you can back up your claims. You want your marketing, including promotional products, to accurately reflect your brand and its core beliefs. If your company has an eco-friendly focus and you’re looking to market your brand with promotional products, there are several options available produced with sustainability in mind.
While leather has long been a base material for many apparel and accessory products, there are concerns regarding its ethical and environmental costs. Many consumers today are choosing to adopt a vegan lifestyle, not only in what they eat, but also regarding the physical products they wear and use. Even those who aren’t committed vegans find issue with the leather production process. It’s problematic for the animals, the environment, and the individuals who tan and cure the leather.
Vegan leather is essentially another term for faux leather. Non-leather alternatives have been on the market for a while, but vegan leather is now taking the accessories market by storm. Bags, watch bands, journals and many more vegan leather products are in high demand. Another factor in its favor is the cost—it’s more affordable than true leather options.
While vegan leather is a synthetic product, the apparel industry is getting smarter and pickier about the materials used to compose their vegan leather. This ensures that consumers can confidently purchase leather alternatives, knowing they are making an eco-friendly choice.
Biodegradable and Recycled Pens
Pens are a staple promotional product, for good reason. They’re inexpensive, useful, and great to give away. However, pens do have a short lifespan compared to other promotional products and are generally not reusable.
The good news is, the pen market is robust, and many vendors are concerned about the impact their products have on the environment. Several options are composed of recycled paper, a corn-based plastic, or a combination of both. In addition to being composed of natural and recycled material, these pens are biodegradable, and have a unique look and feel.
A Shirt Made from Soda Bottles
Recycled options aren’t limited to promotional accessories—there are also eco-conscious options when it comes to apparel. Only a small portion of textiles are currently recycled. But we can expect that number to grow as more consumers are actively calling for greater sustainability in the apparel market.
Several vendors are producing clothing using a portion of recycled materials, including plastic bottles and fibers from other garments. These items maintain the quality of new fiber while giving consumers added peace of mind.
We may live in a digital world, but there are always times when we need to hand write notes. A popular trend this year is the reusable portfolio. These items typically consist of a durable outer cover with removable and replaceable inner notepads.
Composed of high-quality leather, faux leather, or recycled vinyl, these portfolios are a nice branding opportunity that consumers are sure to use again and again. They are perfect for debossing, which gives the piece a professional look and feel.
Are you interested in marketing with promotional products? We have a wide variety of items, including eco-friendly options, available in our online catalog.Contact us and start a conversation about how promo can help your business today.
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What will 2018 be for you? At Paw Print, we’re looking ahead to a year of adventure, movement, and being outdoors. It’s no coincidence that Pantone’s Color of the Year for 2018, Ultra Violet, is described as a “thoughtful” and “forward-thinking” hue.
Expect this theme to carry over into promotional products this year. There are many items on the market encouraging exploration, environmental advocacy, and activity. You can ensure these descriptions come to define your business by incorporating related promotional products into your marketing strategy.
A key rule of an effective promotional product: it must be something your audience will use. Here are some items consumers will want to use, again and again.
Stainless Steel Water Bottles:
Let’s face it—we live in a world run by plastic. So many of the items we encounter daily are composed partly or entirely of plastic.
What’s a better alternative? Metal.
Metal water bottles give a sense of quality and class—this is not your average drink ware. Expect to see a preference for metal and glass bottles to continue through 2018. Metal water bottles, specifically those composed of stainless steel, are long lasting, durable, healthier and travel well. They’re at home at your office meeting or on top of a mountain.
Other benefits of stainless steel bottles include:
Don’t retain flavors: ensure a fresh taste with every drink
Toxin free: even BPA-free plastic can leach other toxins into your drinks
Keeps drinks colder and hotter for longer periods
Money saver: over time, using a reusable metal bottle versus disposable plastic will save consumers a significant chunk of change
Environmental benefits: most disposable plastic water bottles are not recycled, and require a lot of energy and fossil fuels to manufacture and distribute
A popular style on the market today, this 17 oz bottle can be ordered in a variety of finishes and colors. Composed entirely of stainless steel, the bottle includes copper vacuum insulation to keep your beverages cool or hot throughout the day. With a sleek design and quality materials, stainless steel bottles are sure to be popular with your customers and employees.
If glass is a better fit for you, this 20 oz option includes a steel cap and full glass body. Though perhaps not the best choice for more strenuous adventures, glass still offers an environmentally friendly solution and is a great branding opportunity. You can imprint all water bottles with the logo of your choice.
Have you ever looked at an unidentifiable item and wondered, what’s this doohickey? The official doohicKey brings many doohickeys into one. You can measure, cut, tighten hardware, and open bottles, all with one tool.
I can think of several occasions where I knew exactly what item I needed, but just didn’t have it. You’ve probably been in similar situations, as have your customers. The doohicKey is a multi-functional tool for on-the-spot action. It’s made of stainless steel, so it’s sure to last. You’ll stay top of mind with your audience when you engrave the doohicKey with your logo. They’ll be prepared for anything!
When you get dressed in the morning, there’s a pretty good chance socks are included in your outfit for the day. If you work in a corporate position, there may be a dress code that makes it hard for you to express your personality. But you can add a bit of character to your outfit with fun socks.
Now you can give your company some extra personality with socks branded with your logo. Create a fun and functional promotional giveaway with both full color print and embroidery options.
When I was a kid, socks were a bit of a disappointing gift; but now, I always look forward to receiving a fun new pair for my collection. Fans of your brand will be eager to wear your socks wherever life takes them.
Want to add energy and excitement to your branding? Incorporating fun promotional items like these into your marketing strategy is sure to turn some heads. At Paw Print & Mail, we can help you find just the right promotional products to promote your company. Stay tuned next week for our top picks for apparel in 2018!
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It’s the season of giving, and as you celebrate the holidays with family and friends, you may be feeling a renewed sense of generosity and goodwill. At this time of year many of us give not only to those on our gift lists, but also to those who may be struggling to feel the same good cheer that we’ve come to expect during the holiday season.
Many companies choose to give back during the holidays as well. Your business can make an impact by making charitable giving a part of your business model, not only seasonally, but year-round. This kind of altruism isn’t just good for the spirit—it has important benefits for your business as well.
How Charitable Giving Helps Businesses
Giving Motivates Your Employees
While the good vibes of giving a gift may fade after a short while, long-term involvement with a charitable organization has lasting and powerful effects on employee satisfaction. A 2017 survey by Great Place to Work found that employees who had a positive experience of giving back at their companies were:
4 times more likely to give extra to get a job done
More likely to be brand ambassadors
More likely to want to stay at their companies long-term
Another study by the Cone Cause found that employees involved in causes through their company were 28% more likely to be proud of their company’s values and 36% more likely to feel a strong sense of loyalty than employees who were not involved. Philanthropy can also help employees bond as they work together for a cause, building a strong sense of teamwork and morale.
Generate Positive Vibes for Your Brand
When you make a long-term, involved commitment with a charitable organization, awareness of your brand spreads throughout the community. At the same time that you’re doing good, your community learns who your brand is and what matters to you. You’re building connections with members of your community, and your name will be talked about locally in a positive light. And, because word-of-mouth is the top way that consumers make decisions about brands and products, you’ll be generating positive conversations about your brand that will lead consumers to look to you for future needs.
Stand Out from the Crowd
Since not all companies are going to incorporate charitable giving, doing so differentiates you from your competition. The Cone Cause found that in the last year, 41% of Americans bought products because those items were associated with an issue or cause. Consumers, especially millennials, are more willing to purchase products or services from companies that support causes. There is an added sense of trust and of humanity that is present when a brand’s values align with those of consumers—which leads to increased customer loyalty.
Sometimes donations of funds, items, and some volunteer expenses can be deducted from your taxes. Ask your accountant for more specific information on how you might do this.
Walk the Talk
First, consider why you are giving back and what cause you will give to. The more personal your causes and reasons for giving are, the more genuine you will come across. And, the easier it will be to share your story. Maybe you or a loved one was helped by a cause, and you want to support others experiencing similar situations. Or maybe you recognize certain opportunities or advantages you’ve had and want others to have those same opportunities. It’s not the size of the gift but the sincerity of your giving that matters most.
Also think about how your chosen cause ties in with your company. If you sell pet food and supplies, you could support local pet shelters. At the same time you’re helping animals find loving homes, you’re creating potential customers for your business who will need to shop for their new pet. Or if you sell women’s clothing, you could sponsor a fundraiser for breast cancer research. Many of your customers may have had experience with cancer or know someone who has, so you’ll be deepening the connections you have with them.
Other Ways to Give
Have a portion of overall profits or overall proceeds from a certain product or service go to a charity.
Design a product or service specifically for the cause you want to support. You don’t have to give 100% of profits to the charity. But you can market the product as created with the intention of supporting a specific group or cause.
Market products as buy one, give one—consumers know each item they buy will be matched and given to someone in need.
Set up scholarships to help students succeed. If you’re a tech company, you could support a scholarship that allows students access to special opportunities like coding classes or workshops.
Whichever strategy you decide to use, it’s essential that you are consistent in what you give and when you give. Maybe you decide to give quarterly. You can tell your customers that in the last 3 months you were able to give a specific amount with their support.
Contributing financially to a charity is admirable. However, giving money alone will not have the same impact on your employees or your community as getting involved. Encourage employees to participate in events, serve food at a food shelf, or personally drop off donations. Some companies incorporate days into their annual schedule that employees can take off to volunteer. Consider closing the office for a day and being present to support your cause at a big event.
Being more deeply involved increases your company’s connection to your community, is more meaningful and enjoyable for employees, and helps build your story. Your contributions to an organization are more meaningful and impactful if they grow and evolve over time. And, if you personally interact with your cause, you’ll gain a deeper understanding of who your cause is helping and how they are benefitting from its services. The deeper that understanding, the better you’ll be able to share your story and gain more support for the organization and for your business.
So, let’s put this subject into action! For every like on this article, Paw Print & Mail will donate $2 to the local Meals on Wheels program at Age Well, up to $100. Thank you for your support.
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These days, we can pretty much find anything we’re looking for on the internet. We shop, research, and connect with others in the digital realm. And it’s where most marketers are being coached to put their resources.
It’s true that digital is here to stay, and it’s opened up a world of possibilities for marketers. However, print still holds a place of prominence in the marketing world. Print has a 70% higher recall than digital,and about 80% of direct mail is opened. With fewer marketers investing in print, it represents an opportunity to give your marketing strategy a unique touch.
A lot of different items go through our doors at Paw Print, but our most popular item consistently continues to be business cards. Often a business card is one of the first things a customer or potential client will receive from you. A well-designed business card can go a long way towards creating a favorable impression of your business, as well as generating engaging conversations between you and your customers.
Why Should You Print Business Cards?
The traditional function of a business card is to provide customers and professional colleagues with contact information, like your phone number, address, and website. While business cards today tend to offer variations of this content, the truth is that this information is easy to find on the web. Having it in a physical form is helpful, but is not as essential as it was in the past.
The key role of a business card today is to make an impression. Your card needs to say something about your brand that goes beyond how to contact you. To be the most effective, you need a card that recipients will want to hang on to, so that you will stay top of mind and clients will keep coming back to you for their needs.
Business Card Design Tips
1) Aligned with Your Branding
Consumers today access content from numerous sources, and they expect to be able to move across platforms seamlessly. This includes print, and it means that all of your marketing platforms should consistently utilize the same visual design elements, like color, layout, font, and images. You will want your business cards to contain these same elements because your card is a reflection of your brand. If your card doesn’t accurately reflect who your company is and what customers can expect from you, it will lead to confusion.
2) Focus on Quality
One of the benefits of print is that there are many paper stocks to choose from. This leads to a wide range of variations in the color, thickness, and feel of paper. It’s important to remember that your business card functions to create a favorable impression of your business, so don’t skimp on quality. A heavier stock has a superior feel and speaks confidence and quality. Your customers will be able to tell and feel the difference.
3) Ensure Readability
It’s important to remember that digital files look different than a final printed product will. Just because you can read something when it’s blown up on a computer screen does not mean it will be as easy to read when printed. Make sure your text is both large enough to read and clear, so that it is not obscured by complicated font or design elements.
4) Talk to Your Printer
Sometimes text or borders can get cut off if they aren’t far enough from the edge of the card. Ask your printer where to place information so it won’t be lost when printed and trimmed.
5) Don’t Forget the Back!
Many business cards are only printed on one side, leaving an empty side you could be using to make more of an impression. While you don’t want both sides to be the same, you can use the back of the card to include another design element or more details about your services. It gives the impression that you offer a well-rounded product or service.
6) Get Creative & Design for Impact
A business card doesn’t have to be a flat, simple rectangle. Printing options today allow for many variations on texture and shape. You could do a deboss on a card to achieve a 3D effect, or use cutouts for a creative touch. Other “wow” enhancements include engraving, foil stamping, thermography (raised ink), die cut shapes, and spot coatings.
7) Simplicity, Simplicity, Simplicity
Consider the bare essentials that you must include on your card. If you really want to drive traffic to digital resources, for instance, don’t include a physical address on the card. Trying to cram too much information and too many design elements onto a small card could make it memorable for the wrong reasons. Simplicity portrays professionalism and the sense that you make things easy for your customers.
8) Convey an Emotion
A big piece of the marketing pie is that people buy on emotion. Consider what emotion you want recipients of your card to experience. This requires a bit more thought, as you have to know who your clients are and what solution or sense of fulfillment they are looking for from your business. How can you portray what you will offer your clients? Try to capture the enthusiasm you have for your business in the card you hand out.
Print has stuck around because of its tactile power. Being able to hold something in your hands improves recall and sends a more personal message than a digital communication. If you’d like to add business cards to your marketing strategy, or feel your current card needs some love, contact Paw Print & Mail today to start the discussion.
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It’s hard to believe the holiday season has arrived once again, and before we know it we’ll be ringing in 2018. After a busy holiday season, a new year is an opportunity to refresh your marketing priorities. Marketing objectives and strategies are constantly evolving, and certain approaches that worked last year may no longer be best practice today. Here are 4 things you should know about marketing for 2018.
1) Amazon is King:
When you have a question about something, what do you do? Usually without thinking, I turn to Google.
So, would it surprise you to learn that Google is surpassed by another search engine? Currently, Amazon holds the crown as the most used product search engine, with 59% of product searches happening on their site. And they’re not only a resource for products—Amazon also offers a wide range of services, including AmazonFresh grocery delivery, web cloud storage, and TV, movie, and music streaming. It’s even possible that Amazon will be offering prescription medications in the near future.
But as a business owner, you should know about Amazon Services. It essentially works as an Amazon search engine for professional services. Whether you’re an electrician, computer repair person, or pool cleaner, your customers can search for, purchase, and review your services, all through Amazon. This is already taking off in larger cities across the U.S., and will likely be popular in our region in just a year or two. If you want to get ahead of the game, it could pay off to claim your spot on Amazon today.
2) Website Accessibility:
Have you heard about the Web Content Accessibility Guideline? If you plan to have a website in 2018, listen up. While there are no standardized rules for what a website must have to be considered “accessible,” the web has been labeled as a “place of public accommodation.” Essentially, you could run into legal trouble if your site isn’t accessible or functional for people who use assistive technologies, like browser reading software, when on the web. You’ll probably want to refer to your website provider for specifics on how to adjust your page for accessibility, but some things to start with include:
Including subtitles for your videos and/or a link to the video’s transcript
Creating obvious links to your home and site map pages for easy navigation
Give every page a primary title (H1) and as you move down the page present headlines in ascending order (H2, H3, etc.) without skipping any (i.e., don’t go from H1 to H3)
Make link text descriptive (Learn about SEO on our Web Tips page rather thanClick here for SEO tips)
3) SEO Factors:
Search engine optimization (SEO) is one of the fastest changing aspects of marketing. It is always evolving, and your website must evolve with it or be left behind. Focus on these factors:
Improve Site Speed
A load time between 2 and 3 seconds is considered excellent. The average webpage loads in between 5 and 7 seconds. Nearly 1/3 of web users will leave a site if it takes 7 seconds or more to load, and that number increases for every second longer it takes to open your page. There are number of free web tools you can use to determine the speed/loading issues of your page.
Relevance > Key Words
Search engines have gotten smarter at being able to determine the intent of your page. This means that the heavy use of keywords isn’t as critical as it used to be. In fact, 35% of top search results don’t include any keywords in the title of the page or article. You can focus more on being readable to your human audience rather than including keyword-heavy titles and anchor text.
Keep Using Meta Data
Title tags and meta tags are still effective SEO tools. A title tag should be no longer than 70 characters, while meta tags shouldn’t go over 175 characters. Alt tags are essential too, not just for accessibility, but also for improving search rankings.
Social Doesn’t Improve SEO
Social media is an effective marketing tool, but having a strong social strategy won’t improve your search rankings. However, don’t neglect it all together; it’s a great tool for building trust with prospects and current customers.
Be Clear and Concise
Just as web users expect your page to load fast, they expect to find what they need on the page quickly, too. Make your page navigation simple and straightforward. And, if your web page will be answering a question, make sure you answer that question in the first three sentences of text, or you risk losing the reader’s attention.
4) Marketing with Facebook Ads:
If you haven’t started advertising on Facebook, get ready to jump right in. There are over 200 million active Facebook users in the U.S., active for an average of 50 minutes per day. That represents a significant number of opportunities for you to connect with your audience.
Facebook ad targeting strategies have become more specific than ever. You can air different advertisements based on your goals, whether it’s to increase brand awareness, traffic, lead generation, or conversion rates. You can segment your ads to only be seen on mobile devices, and even to reach an audience based on life events. If an individual puts their location information on Facebook, its algorithm can tell that he or she moved from Florida to Vermont, and ads will appear to them for things they’re likely to need, such as snow removal services, winter tires, or cold weather gear.
What marketing trends are you noticing or trying, and how do these trends relate? If you’re looking to enhance your marketing strategy for 2018, contact Paw Print & Mail to start the conversation.
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Each morning as I prepare for work, I gather up the essentials: keys, phone, lunch, and travel mug. Whether I’m in the mood for coffee or tea, starting my day with a hot beverage is part of my routine, and it’s probably part of yours too. My mug gets a lot of use, but it’s not only functional—it also makes a statement. With a bright colored body and bold logo, my mug shows that I’m a proud graduate of my college. I’m not just drinking coffee; I’ve become a brand ambassador for my school.
While I could use any mug, I chose one that makes a statement with bold branding because the connection to my school is an important part of who I am. However, such branding is not the right fit for every product or every customer. Sometimes a subtler branding approach may lead to more engagement from a prospective customer—and more sales and leads for your business.
Why Use Promotional Products?
Branded promotional items are everywhere these days. It’s likely you have several yourself. Promo marketing includes the basics, like branded apparel, mugs, and pens, and also things like golf balls, kitchen items, and car accessories. You could even get a branded toaster, if you wanted. Your options for promotional products are nearly unlimited. But what is the real benefit to using them?
According to the British Promotional Merchandise Association (BPMA), advertising with promotional products directly correlates with improved brand recognition and increased sales. It’s also been shown to have a higher return on investment than other marketing strategies.
Including promotional products in your larger marketing strategy increases the effectiveness of your other marketing methods by 44%. And a study by Promotional Products Association International (PPAI) found that 52% of survey respondents did business with a company after receiving a promotional product from them. Promotional product marketing increases brand awareness and gives your company an edge over the competition.
Where Do I Start?
The key to effective promotional products is that they must be useful to your audience. An item like a pen will get widespread use. But to make the most of promo marketing, you have to think deeper about your customers. You may create a quality product. But if your target audience doesn’t regularly use that item, your marketing will not be as effective.
So, if you have a fitness center, you could have branded water bottles or t-shirts. Or, if you’re in the technology field, try mousepads or USB drives. If your customers not only use the products, but use them when they’re making decisions related to the products or services you offer, you’ll stay at the top of their minds.
Functionality is essential, but another factor to consider is the branding itself. Sticking your logo all over an item may not always be the answer. How much branding is too much branding?
The Subtle Branding Approach
There are a number of ways to include promo products in your marketing. You can give them away at events, or sell them. You can wear them. And you can include them in a mailing package to reach out to prospects or to thank current customers.
Each of these approaches connects you with a different audience. One way you can differentiate is to choose a level of branding that corresponds to your audience’s level of brand awareness.
In the example of my mug, I want to be a brand ambassador and use a product that promotes and reminds me of my college. That level of branding appeals to me in this instance, but it won’t appeal to everyone. It may seem that placing your logo on an item your audience regularly uses would be a win-win—they’ll use the item, and your business will be promoted. But if you go overboard with branding, it could be too much for people who aren’t already affiliated with you, and you run the risk of your item not being used at all.
The more personal and/or professional a promotional product is, and depending on how, when, or by whom it may be used, the subtler your branding on that item can be. For example, a journal or portfolio binder are items a professional may enjoy receiving. But, will they tend to use it if your logo is splashed all over it? Such an item is more “yours” than “theirs,” so consider this when designing and purchasing certain types of promotional products.
You could choose to keep your branding, but tone it down. Maybe you convert your colorful logo to a neutral black or gray. You still include it on a promotional item. But, make it smaller and place it on a sleek, quality product that will impress your audience.
Another way to be subtle is to include branding that is not specific to your company. You can position the promotional item to elicit a concept or best practice that your audience can relate to. Say you’re a company focused on energy efficiency. You could have promo items like an eco-friendly water bottle or journal decorated with an image, phrase, or artwork that your customer base (environmental advocates who support clean, efficient energy practices) will relate to. It represents your company more subtly than a basic logo.
If I were a long-time customer of your energy company, I may be likely to use a product branded with just your logo. I support what you do, and I want other people to understand your mission and utilize your services. But if I were a prospective customer who was just learning about you, a product emblazoned with your logo is more likely to end up collecting dust. If you can connect with your audience based on a concept they relate to, you’re taking a step towards making them customers and brand ambassadors.
What’s your take—should companies use more or less branding on a promotional product? What branded products have you received and love to use? Let us know!
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Think about the last purchase you made. What did it take to bring you from prospective customer to committed buyer?
Prospects typically need multiple touches before they commit to a purchase—over 7, according to the Online Marketing Institute. While it’s relatively easy to send out lots of emails or post on social media, we’re in an age where many of us are experiencing digital overload. (The average office worker receives 121 emails per day!) In such a crowded digital space, it’s hard to make your voice heard. If you’re not getting the kind of response you’d like from your marketing campaigns, it may be time to add direct mail to the mix.
Direct mail consistently rates as being more trustworthy, more memorable, and read more often than email. It provides a personal touch and the kind of experience digital just can’t deliver.
Direct mail may seem limiting if you have limited experience with it. However, printing has advanced considerably, giving you a wide range of options for texture, color, shape, design, and personalization.
As with any marketing communication, direct mail works best when it is relevant to the recipient and tailored to your audience. Just like digital communications, you can automate your direct mail to make the process more efficient.
What is Marketing Automation?
The basic idea of marketing automation is to use software to replace repetitive manual processes with automated actions. You can find, target, and contact prospects effectively and efficiently. The automation software makes it easy to segment your contact lists and target specific audiences with tailored messages, leading to increased sales for your business. Automation delivers you more qualified leads and makes your marketing more efficient, so that you can focus on high-gain sales activities for your company.
Automation often relies on a trigger system. When a prospect completes a certain action, such as opting in to an email list, it triggers your software to send an email to them. Automation is regularly used for digital marketing processes. The benefit of digital automation is that you can reach prospects instantaneously, increasing the chances of a sale. However, direct mail can be automated too, and it gives recipients something more: a physical and personal experience that stands out from a cluttered email inbox.
Some examples of direct mail automation campaigns include:
Exclusive offers based on past purchase history
Mailings to celebrate birthdays, anniversaries, or to thank
Promotional packages, featuring branded products
Case Study: A Real-Life Campaign
An essential factor of any automated campaign is to know your audience. Automation software makes it easy to segment your contact lists to find the best audience for your campaign. You can define your best customers and the key demographic and psychographic factors they have in common.
If you’re working in a B2B context, you may find that a certain industry uses your services more frequently than others. It makes sense that you’ll want to engage with similar businesses to find more customers that are like your best customers.
A recent mailing campaign we did followed this model. We identified an industry we frequently worked with, and set out to create a campaign to attract more leads from this group. Having worked with this demographic before, we were able to anticipate common pain points, needs, and desires they face, and create content with those factors in mind.
Before contacting anyone, we put together a compelling direct mail marketing package. Personalized to the recipient, the package showed our knowledge of their industry and reached them on a personal level. The message–we know your problems and desires, and we can help you to solve and achieve them.
The packets included:
A letter personalized with the name, address, and institution of the recipient
A functional portfolio folder featuring content customized for the recipient’s business
A description of our services specific to that audience
Contents packaged in a custom envelope
While we were able to create a personal touch with our content, automation allowed us to find and connect with these prospects in a timely, scheduled manner. We purchased data lists that we then compared to our current customer list to exclude our customers from receiving a prospecting packet. Once we identified a qualified list of recipients, we automated the mailing by consistently sending out 10 packets per week. Then, we followed up with a structured phone and email schedule.
We created a personalized and industry-specific mailing and used automation to identify, mail to, and follow up with qualified recipients. We were able to generate business by creating an impression with our direct mail package. It stood out among the myriad marketing messages these businesses received on a daily basis.
For many fundraisers, it means a struggle to find ways to connect with a diverse generation that has different expectations than those established by their parents and grandparents.
But millennials don’t have to mean a struggle, and they can mean the future of your organization. Millennials currently make up 25% of the U.S. population, and will compose half of the American workforce by 2020. It’s essential that you’re able to reach this generation with your fundraising efforts. It represents a significant number of potential donors that may be interested in giving now, and for many years to come.
More so than previous generations, millennials are very receptive to cause marketing and fundraising. Nearly half of millennials are more willing to purchase from a company if that company supports a cause, and 37% will pay more for a product or service if it will help a cause they believe in.
Millennials’ desire to do good makes them qualified potential donors for your organization. But to reach them effectively, you may have to adopt some new practices.
1) Invest in Digital Marketing
Millennials grew up using computers, and they’re quick to adopt new forms of technology. If you want to make millennials aware of your nonprofit, you have to be tech savvy, too. You can:
Be active on social media by sharing, posting, commenting, and responding to any actions on your page.
Ensure your website is updated regularly, easy to navigate, and optimized for mobile devices.
Set up search engine optimization (SEO) for your nonprofit’s website.
Try using or creating a mobile app so that it’s easy for potential donors to give at any time (millennials tend to be impulse donors).
Develop consistency across marketing channels so that potential donors will have a seamless experience.
2) Millennials Like Direct Mail
Though millennials are digitally focused, they place value and trust in direct mail. 84% of millennials regularly read through their mail, and 64% would rather find useful information in the mail than from an email. Part of the reason is that direct mail can be extremely personalized for the recipient. Personal touches give your nonprofit a human, friendly side that millennials will connect with.
3) Be Approachable
Present your organization as approachable and encourage potential donors to engage in frequent conversations with you, whether on a blog page, social media site, in an email, or in person.
By connecting with millennial donors now, you are beginning a long-term relationship with them, that will hopefully transition to a regular gift. Many younger people may not be in a position to make a financial gift, but are still passionate about helping. Encouraging them to volunteer with you keeps them involved while creating a deeper bond between them and your organization.
4) Think Global, Act Local
Millennials have a global consciousness, and they want to feel they’re contributing to a larger cause. If you can, connect your mission to a larger issue, and show how an action in your community can relate and support a global need.
5) Enhance Trust
42% of Americans believe brands are less trustworthy than they were 20 years ago. A good practice for reaching donors of any generation is to be transparent. Millennials want clear and specific information on the impact their individual contribution will have.
Building trust also means staying in touch with donors on a regular basis. Since millennials value the relationships they build with organizations, it’s essential for you to communicate with them for more than just an ask. Reiterate the good you’re doing with regular updates on the impact you’re having.
6) Step Up Storytelling
Millennials tend to feel connected to causes rather than individual organizations. But you can use stories to show the impact, importance, and personal side of your nonprofit, helping millennials to build a stronger connection to you. It gives your organization a human side, and potential donors can see and hear from specific individuals they’ll be helping. Use a lot of images and videos in your fundraising materials to help your stories make an impact.
205 billion. That’s the number of emails sent every day around the world.
Some days it seems like I receive a billion or so myself. If you’re actively using email for work and to receive information from companies that interest you, your inbox is probably pretty full, too.
Two of the largest complaints consumers have about email are that they receive too many emails (44%) and the emails aren’t relevant to them (37%). Even when an email has relevance for a consumer, it’s easy for it to get lost in a crowded inbox.
To market your business effectively, your emails have to offer timely information that resonates with the recipient. They must be compelling enough to be opened over the dozens of other emails in an inbox. So, how can you make email marketing work for you, connecting with clients on a more personal level?
There’s a lot of talk about marketing automation these days, and for good reason…because it works. At its most basic, email marketing automation allows you to create and schedule emails to be sent out when they are relevant. This saves you time, makes your communication strategy more efficient, and generates more leads or sales for your business.
How Does Automation Work?
Effective automation requires tracking and analyzing data so that your communications reach customers at the right time with the right message. Marketing automation can track prospective customers from their initial visit to your website all the way to post-purchase and beyond. When you track the behavior of leads and customers, it makes it easier to see which of your marketing strategies is most effective, what the typical path from search to sale looks like, and what triggers customers to convert.
You can set up your automation to contact potential customers throughout the sales process. For example, if they’ve spent time searching for a product or service but haven’t yet purchased, automation software could trigger an email that will remind them of their interest and highlight the benefits of what you’re offering. Once they’ve made a purchase, you could send information about how to make the best use of the product. Down the road, your automation could suggest similar products that may interest your customer or upgrades to their current memberships or subscriptions. One name for this kind of triggered marketing campaign is a drip campaign. Personalized emails generate 6 times more revenue than non-personalized emails, and this can have real benefits for your business.
The core of the effectiveness lies in the trigger. You can craft emails that are specific to what the lead is doing and what you hope them to do in the future. It’s kind of like a “choose your own adventure” book. Each action a lead takes brings them further down their own path, and that path may be slightly different than everyone else’s.
Segment for Success
In addition to sending emails on a trigger system, you can segment your email lists based on demographic factors like location, age, or sales history. This will help to increase sales and generate leads, as your audience will be receiving more relevant content. You can also use automation to ask your contact list what their content preferences are, to further target them with the right content.
A key point to remember is that automation is aimed at engagement. With automation, you are contacting prospects and customers when it is most relevant to them, with the goal of them completing an action so they will further engage with your company.
Types of Automated Emails
If you want to send automated emails but aren’t sure where to begin, here are some examples:
A welcome email is one of the most basic forms of email automation. You may even have come to expect such an email once you’ve subscribed to an e-newsletter or opened an account. It’s a great first touch, and you can use it to express gratitude or include a special offer. Craft the email to encourage the recipient to take some further, immediate action. Include a “Shop Now” button, or a link to a compelling piece of content on your site.
Enhance the Purchase
While a simple “thanks for your purchase” on its own doesn’t hold much engagement value, you can make this type of email into something more. A key purpose of content marketing is to offer customers information and value. In a thank you email, you can include links to tutorials, guides, blog posts etc., which will help customers to get the most out of their purchase, drive traffic to your site, and position you as an authority in your field.
Another effective way to step up a thank you email is to ask customers for feedback. Encourage recipients to answer one simple question about purchase experience, satisfaction, or what they hope to get from the purchase. An email like this will get recipients to engage and provide you with valuable info.
Complete a Sale
The internet is a prolific resource for shopping, but there is also a lot to distract us. I can think of many times I’ve shopped around or filled a web cart, but not completed a purchase. You probably have, too. Whatever your business, there will be visitors who come to your website and consider a purchase, but don’t follow through. These are very qualified leads, who may need just a little push to commit to a sale. Automation software can easily track these visitors and abandoned carts, and send emails to the individuals to bring them back to your site and continue on.
Renewals & Expirations
Retaining current customers is much easier than searching for new ones, and automation will make this process easier. Automation software keeps track of when renewal payments are required and subscriptions are due to expire. It will then send your customers an automatic reminder to make a payment.
People love special attention on their birthdays, and you can use this occasion to offer something extra to your customers. The software will track birthdays and send communications accordingly, giving a fun and personal touch to your emails.
If your business schedules recurring appointments on a regular basis, email automation can remind customers when they are due for their next appointment. You won’t have to call each patient or customer individually, and you’ll be encouraging your current customer base to return to your business.
Automation works great for event reminders. Once someone signs up to attend an event you’re hosting, you can periodically send them emails with date reminders, additional info they’ll want to know, and other events they may be interested in based on the one they’ve registered for.
Automated emails are specific to the customer, and you need to be specific in what you’re asking them to do. Have one clear goal for each automated email. And make sure it is obvious what response you are looking for from the recipient.
Write Compelling & Concise Copy
Connect with your readers using persuasive and engaging copy, and keep it short. Most readers will scan for relevant info, so make use of bullets and bold text to get your message across.
Measure, Measure, Measure
Like any marketing strategy, automation can and should be tested. You can split test your email message content to see what is more effective. And it’s essential to analyze your data (like open and response rates). Marketing automation is meant to operate on its own. But it still requires adjustments on your end to ensure that your content is performing the way you want it to and is aligned with the marketing goals you have for your business.
Let Subscribers Manage Preferences
The worst thing you can do is offend or annoy your audience. Give them the opportunity to tell you what they want to see from you and how often they want to see it. Having them engage less is better than an unsubscribe. But, make sure every email includes a visible opt-out link.
There are many different ways to implement marketing automation, and many opportunities you can make use of. But if you’re just starting out, don’t try to do it all at once; rather, focus on only one or two automation campaigns in a comprehensive fashion.
Don’t Forget Your Purpose
Always remember you are looking to engage and nurture relationships, and ensure your emails are consistently doing so.
If you’re regularly on the internet, you’re probably encountering blogs on a daily basis. Blogs are everywhere—some people even blog for a living. Content development has become an established piece of marketing and fundraising strategy. It’s important that both for profit and not for profit organizations can give their audience value and information, and blogs are a popular way to do that.
Blogging is an effective way to stay in touch with your donors in a format that is informative and engaging. Whether you have an established blog for your nonprofit or you’ve never written a blog post in your life, these ideas can help you create a top-notch nonprofit blog page so your organization will stand out from the crowd.
1) To Blog or Not to Blog?
It’s important to consider a few things before you get down to blogging:
What host will you use? WordPress is a popular website tool, but there are other options.
Do you have a goal or goals for your blog? Have key members of your organization sit together and come up with some concrete guidelines for what you hope to get out of blogging. Maybe you’re trying to attract volunteers. Over time, you can measure whether your blog is succeeding based on the numbers of new volunteers you’re seeing.
Who will be in charge of posting? Maybe one person is always in charge of blogging, or duties are shared throughout your nonprofit. Whatever you decide, ensure everyone knows their role and the publishing timeline.
Does your organization have the time and resources for a blog? You can read more about this below. But if you know upfront that regular blogging is not a feasible possibility for your nonprofit, it’s best to focus on other projects. Having no blog is better than having a lackluster one.
Who is your audience, and what questions will they have? Different causes appeal to different groups of people. You know your donors, and you’ll want to consider what language/tone you should use to speak to them in your blog, as well as what they want to know about your organization.
How will you promote your blog? You can share your blog on social media, include a link to it in an email newsletter, feature it on your website’s homepage…think about what channels you have a following on, and use them to your advantage.
2) Consistency is Key in Blogging
Blogging requires frequent updates of fresh content to keep followers engaged. If you’re going to start blogging for your nonprofit, make sure you have the time to regularly devote to it.
Part of being consistent is publishing content on a regular schedule. It could be once a week, twice a week, a few times per month—whatever timeline you feel you can keep up with. When you update on a regular basis, say, every Wednesday, your audience will come to expect your posts on Wednesdays and will be more likely to come back to your site looking for them. A blog that is only sporadically updated is not going to receive that kind of attention. Readers won’t view it as a reliable, regular source of content.
You’ll also want to be consistent in the feel of your blog. You want your readers to come to see your blog as a friendly and trusted resource. Keep your tone of voice and the look of your blog similar from post to post. For instance, if many of your posts start with an image, make sure to include an image at the beginning of every post.
3) Blogs Give Your Nonprofit Authority and Build Trust
There are a lot of nonprofits out there—1.5 million in the U.S., in fact. And it’s likely there are other organizations with goals and missions that are similar to yours. Blogging is a way that you can showcase your unique story, while also establishing your knowledge of your field.
You can use a blog to inform your audience on topics centered around your nonprofit’s mission. By showing you have an extensive knowledge of the issue and topics surrounding it, you present yourself to donors as an authority in your field. This helps to give your organization credibility, and donors will feel that you have the experience to put funds to best use and truly solve problems.
By showing your knowledge, along with proof of the work you are doing, you build trust with your audience as well. It’s important to think of your donors as friends, individuals you’re building a long and sociable relationship with. Typically, we trust our friends. Blogging is a way to deepen that trusting relationship by showing that you’re listening to what your donors have to say and are actively working to achieve goals they’re looking to you to solve.
Consistency helps build trust as well. If you are consistent in your efforts and consistent in your blogging, your audience will rely on you to provide them with regular information that they want to know about your organization and its work.
4) Engage your Audience with Blogging
Enhancing donor loyalty requires you to think of your donors as friends and develop relationships with them. One of the best ways to do that is to create opportunities for donors to engage with you and share their thoughts.
Blogging is an effective way to enhance your engagement with a wide audience. People can comment on your blog, contact you based on a post they found interesting, attend an event or volunteer after reading a post, sign up for your email list, and share your content on social media. Sharing is huge for blogs. It allows people to see your blog and learn about your organization who might not come across you otherwise.
Engagement is truly one of the main goals of blogging, and while everything you post won’t lead directly to a donation, giving people exposure to your organization and getting people talking about it is going to have an impact.
5) Blogs Tell Your Story
Stories are a compelling way to give your nonprofit personality and heart. You may have stories that you regularly use in fundraising and marketing materials. But there are all kinds of stories you can tell about your employees, volunteers, and beneficiaries of your nonprofit that make for great blog posts.
Event coverage is an effective blog topic. You can show who is involved, how you’re working to make an impact, and what you achieved. Your events may not get a lot of coverage from external media groups, so covering them yourself ensures people will see the good work you’re doing.
Talking about the stories and goings-on at your nonprofit shows your audience that you are actively working to achieve your mission and that your efforts are effective at doing so. Being able to communicate that you are active and making a difference is important to donors, because they can be sure their donations will be making an impact for good.
6) Blogs Convey Your Purpose
Your nonprofit is up against a lot of competition. Your blog is a place for you to separate yourself from the pack and convey not just the story of your organization, but also its purpose. Why does your specific nonprofit need to exist? How is it going to provide something different than organizations with similar goals? What is your blog’s purpose? How will it work to contribute to your mission and the betterment of your community?
7) What Types of Content?
You want to achieve consistency in the look and feel of your blog. At the same time, you’ll need a variety of content to keep your blog interesting. Sometimes you may want to share an interesting article you find, or you’ll be writing your own. Some posts will be more text-heavy, but visuals are helpful for readers to visualize what you’re writing about. Take lots of pictures and videos of different events and happenings you’re involved in. That way, you’ll have a lot of content to draw from.
You may also want to feature a guest blogger occasionally. A board member or a volunteer could write about their experience with your organization and why they’re so passionate about helping you to achieve your mission. Or an expert in the field related to your nonprofit can contribute a post to help further educate donors about the issues you’re working to solve.
Another great post idea is to address frequently asked questions about your organization. If it’s content that people are regularly looking for, a blog post can pull double duty. While contributing to your regular posting schedule, it will also provide evergreen content that can regularly be referred to.
And as we know a thank you is always welcome, your blog is another way to show gratitude and appreciation for your donors. Make a fun video with volunteers, employees, and beneficiaries saying thank you, and weave a tone of thankfulness throughout all your communications.