Each morning as I prepare for work, I gather up the essentials: keys, phone, lunch, and travel mug. Whether I’m in the mood for coffee or tea, starting my day with a hot beverage is part of my routine, and it’s probably part of yours too. My mug gets a lot of use, but it’s not only functional—it also makes a statement. With a bright colored body and bold logo, my mug shows that I’m a proud graduate of my college. I’m not just drinking coffee; I’ve become a brand ambassador for my school.
While I could use any mug, I chose one that makes a statement with bold branding because the connection to my school is an important part of who I am. However, such branding is not the right fit for every product or every customer. Sometimes a subtler branding approach may lead to more engagement from a prospective customer—and more sales and leads for your business.
Why Use Promotional Products?
Branded promotional items are everywhere these days. It’s likely you have several yourself. Promo marketing includes the basics, like branded apparel, mugs, and pens, and also things like golf balls, kitchen items, and car accessories. You could even get a branded toaster, if you wanted. Your options for promotional products are nearly unlimited. But what is the real benefit to using them?
According to the British Promotional Merchandise Association (BPMA), advertising with promotional products directly correlates with improved brand recognition and increased sales. It’s also been shown to have a higher return on investment than other marketing strategies.
Including promotional products in your larger marketing strategy increases the effectiveness of your other marketing methods by 44%. And a study by Promotional Products Association International (PPAI) found that 52% of survey respondents did business with a company after receiving a promotional product from them. Promotional product marketing increases brand awareness and gives your company an edge over the competition.
Where Do I Start?
The key to effective promotional products is that they must be useful to your audience. An item like a pen will get widespread use. But to make the most of promo marketing, you have to think deeper about your customers. You may create a quality product. But if your target audience doesn’t regularly use that item, your marketing will not be as effective.
So, if you have a fitness center, you could have branded water bottles or t-shirts. Or, if you’re in the technology field, try mousepads or USB drives. If your customers not only use the products, but use them when they’re making decisions related to the products or services you offer, you’ll stay at the top of their minds.
Functionality is essential, but another factor to consider is the branding itself. Sticking your logo all over an item may not always be the answer. How much branding is too much branding?
The Subtle Branding Approach
There are a number of ways to include promo products in your marketing. You can give them away at events, or sell them. You can wear them. And you can include them in a mailing package to reach out to prospects or to thank current customers.
Each of these approaches connects you with a different audience. One way you can differentiate is to choose a level of branding that corresponds to your audience’s level of brand awareness.
In the example of my mug, I want to be a brand ambassador and use a product that promotes and reminds me of my college. That level of branding appeals to me in this instance, but it won’t appeal to everyone. It may seem that placing your logo on an item your audience regularly uses would be a win-win—they’ll use the item, and your business will be promoted. But if you go overboard with branding, it could be too much for people who aren’t already affiliated with you, and you run the risk of your item not being used at all.
The more personal and/or professional a promotional product is, and depending on how, when, or by whom it may be used, the subtler your branding on that item can be. For example, a journal or portfolio binder are items a professional may enjoy receiving. But, will they tend to use it if your logo is splashed all over it? Such an item is more “yours” than “theirs,” so consider this when designing and purchasing certain types of promotional products.
You could choose to keep your branding, but tone it down. Maybe you convert your colorful logo to a neutral black or gray. You still include it on a promotional item. But, make it smaller and place it on a sleek, quality product that will impress your audience.
Another way to be subtle is to include branding that is not specific to your company. You can position the promotional item to elicit a concept or best practice that your audience can relate to. Say you’re a company focused on energy efficiency. You could have promo items like an eco-friendly water bottle or journal decorated with an image, phrase, or artwork that your customer base (environmental advocates who support clean, efficient energy practices) will relate to. It represents your company more subtly than a basic logo.
If I were a long-time customer of your energy company, I may be likely to use a product branded with just your logo. I support what you do, and I want other people to understand your mission and utilize your services. But if I were a prospective customer who was just learning about you, a product emblazoned with your logo is more likely to end up collecting dust. If you can connect with your audience based on a concept they relate to, you’re taking a step towards making them customers and brand ambassadors.
What’s your take—should companies use more or less branding on a promotional product? What branded products have you received and love to use? Let us know!
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